Returns & Exchanges

At OLEVS, we want you to be completely satisfied with your timepiece. If your purchase doesn't meet your expectations, you can return or exchange it within 30 days of delivery provided it is in its original, unworn condition.

1

Initiate Your Request

Contact our dedicated support team with your order number and reason for return to receive your Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Carefully pack your watch in its original OLEVS presentation box, including all manuals, warranty cards, and protective films.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of your tracking receipt.

4

Quality Inspection & Refund

Once our technicians verify the watch's condition, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing